Flexible pricing with no long-term lock-ins
Flexible access
One platform.
Two flexible ways to access
With Bonafidee Engage web portal, you can get started with the platform’s features straight away. Alternatively, integrate the platform’s capabilities seamlessly into your existing CRM or CMS with the Bonafidee API.
- Engage features
- Messaging
- UpShare
- Advanced e-signing
- Your QNA KBA
- Engagement tracking
- All the Engage features, plus:
- Visual biometric checks
- Liveness testing
- NFC scanning
- Fillable documents
- Direct debit complete
Pricing
Only pay for what you use
Bonafidee offers flexible, usage-based pricing designed to align with the way you operate. Whether you’re running a few high-value agreements each month or processing thousands of transactions, you’ll get a package that reflects your scale, not a bloated software licence.
Bonafidee credits
| Credits Purchased (Per month) | Cost (Excl. VAT) | Cost Per Credit (Excl. VAT) |
| 100 | £55 | £0.55 |
| 250 | £110 | £0.44 |
| 500 | £205 | £0.41 |
| 1000 | £390 | £0.39 |
| 2500 | £900 | £0.36 |
| 5000 | £1650 | £0.33 |
Bonafidee services
Bonafidee offers a number of checks each of which has a unit price. Each check consumes a number of credits; these are listed below. The monetary cost of each credit will be determined by the total number of credits consumed in that calendar month.
- E-signature set up (1 Credit)
- Each enhanced identity check (7 Credits)
- Document action fee (1 Credit)
- Each bank account ownership check (4 Credits)
- Each witnessed document (1 Credit)
- Paperless direct debit signup (3 Credits)
- Fillable documents (3 Credits)
- Paperless direct debit capture (4 Credits)
- Paperless direct debit complete (8 Credits)
- Each passport check (1 Credit)
- Self-authentication (1 Credit)
- Each driving license check (1 Credit)
- Each QNA session (4 Credits)
- Each payment card check (1 Credit)
- Each Your QNA session (2 Credits)
- Each classic identity check (5 Credits)
- Each UpShare action fee (2 Credits)
- Each offline authentication upload fee (1 Credit)
- Each visual biometric check (7 Credits)
- Each visual biometric check with liveness test (10 Credits)
- Each enhanced visual biometric passport check with NFC (10 Credits)
- Each open banking identity check (4 Credits)
- Each open banking identity check with enhanced verification (7 Credits)
*Some checks require a minimum volume commitment
Engage fees
- Engage user fee 1 Credit per day, per active month
- Engagement setup fee 3 Credits
- Creating an interaction 1 Credit
- Data storage 3 Credits per year, per 100MB
- BONAFiDEE secure messaging Free
API Integration support fees
A monthly support fee of £550.00 will be invoiced at the start of the month to which it relates. The support fee gives you access to a dedicated integrations team who are on call to answer any technical queries, assist with setup, account configuration and testing, as well as proactively monitoring traffic from your systems.